Shipping & Handling
Our Shipping Policy
We're super excited for you to get your skin treats and we aim to ship all order within 1-2 working days! For peace of mind, all packages are trackable, and you will be provided with the tracking code.
Local Delivery (Singapore & Malaysia)
We offer door-to-door delivery at $5.00 for all local orders and free shipping above SGD50 spend. You can expect to receive your packages within 2-4 working days!
International Delivery
We offer complimentary express shipping for most international orders over $200, excluding duties & taxes. there may be product specific restrictions. For orders less than $200, we offer $22.00 flat rate shipping. based on your shipping country, the rate may be higher to include duties & taxes and will be converted to your local currency. the exact shipping options for your country will be presented during checkout. international orders can experience delays, if your order has not arrived within 3 weeks of order placement, please contact our customer service team for updates via our contact us form. delivery times vary by destination country. most international orders will be delivered within 5 and 21 business days of order fulfillment at our warehouse. For applicable countries, duties & taxes either be automatically calculated in the product price or during checkout.
Order Tracking
You can track your order by clicking here if tracking is not available yet, it will become available once your order has been fulfilled at our warehouse. most orders are fulfilled within one to three business days, except during holidays.
Our Return Policy
Your 100% satisfaction is important to us. Singapore return shipping is free of charge and on us. SkinSoda allows 7 day returns for all products. All products must be sealed and in original packaging. To start a return, please click here or email us hello@skinsodabeauty.com with your order numbers. We do not accept returns or exchanges on international orders and shipments, including those packages that are shipped to Malaysia.